OUR MISSION AND VALUES
Our mission is to deliver exceptional
veterinary service to pets and their people with caring hearts and capable
core values set the standard for our behavior, our service, and our treatment
of one another. They identify us and remind us of the importance of the
profession we’ve chosen and the responsibility placed upon us.
is at the center of all we do. We have a great love for our patients, the
person at the other end of the leash or carrier, each other, veterinary
medicine, and the human animal bond.
strive to exceed the expectations of every client, every time. We excel in
customer service and treat everyone with respect.
will treat all pets and their people with the utmost dignity and empathy. We
will provide services with caring hearts and with real concern for those we
serve and each other.
will give the best advice and do what is best for our patients. We practice
open, honest, and timely communication with clients and employees. By carefully
listening and responding to their concerns, we seek continuous improvement in
are committed to acting with sincerity and personal accountability. We accept
responsibility for our actions, we keep our word, we focus on solutions rather
than fault, and we are proud of what we do.
endeavor to perform at the highest level of competence and take pride in our
accomplishments. We are committed to excellence in the standards we set, the
relationships we are in, and the service we provide.
are dedicated to each other, our patients, our clients, and the community we
serve. We are responsive to our clients, passionate in our advocacy for our
patients, and protective of the human animal bond.
doctors and staff enjoy a reputation for thoroughness. We provide individual
care plans for each patient and personal attention to the questions and
concerns of our clients. We are dedicated to keeping our patients healthy and
providing knowledge and information to our clients.